Flawless Safety – Privacy Policy
At Flawless Safety, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.flawless-safety.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
Who We Are:
Flawless Safety Ltd
📍 United Kingdom
We are the data controller responsible for your personal data under UK data protection law (including the UK General Data Protection Regulation (UK GDPR)).
Information We Collect
When you interact with our website, we may collect the following information:
a. Personal Information (provided by you)
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via Shopify or third-party payment providers)
b. Automatically Collected Information
When you browse our website, Shopify automatically collects:
- IP address
- Browser type and device information
- Pages viewed and time spent on our site
- Cookies and analytics data
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you regarding your purchase
- Provide customer support and respond to enquiries
- Improve our products, services, and website experience
- Send marketing updates (only if you’ve opted in)
We do not sell or rent your data to third parties.
Sharing Your Information
Your data may be shared only with trusted third parties necessary for order processing and operations, including:
- Shopify (our e-commerce platform)
- Payment processors (e.g. Shopify Payments, Apple Pay, PAYPAL)
- Delivery couriers (e.g. Royal Mail, DPD, Evri)
- Email service providers (for order updates and marketing, if subscribed)
Each third party is contractually required to protect your data and use it only for the intended purpose.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy — typically up to 6 years for tax and accounting purposes, or as required by law.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally applicable)
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated
To exercise any of these rights, please contact us at support@flawless-safety.com.
Security
We take data security seriously.
Your personal information is stored securely within Shopify’s encrypted systems and protected by SSL (Secure Socket Layer) technology during transmission.
Cookies
Our website uses cookies to improve user experience and analyse website traffic.
You can manage or disable cookies through your browser settings, though this may affect site functionality.
Third-Party Links
Our site may contain links to external websites.
We are not responsible for the content or privacy practices of those third-party sites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the new effective date.
Last updated: October 2025
Contact Us
For any questions or requests regarding your personal data, please contact: