Delivery & Refund Policy

Flawless Safety – Delivery & Refund Policy

Delivery Policy

At Flawless Safety, we aim to dispatch all orders as quickly and efficiently as possible.

Processing Time:

Orders are usually processed within 1–2 business days of payment being received.

Delivery Time:

Standard delivery within the UK typically takes 2–5 working days from dispatch.

Shipping Carrier:

We use trusted delivery partners such as Royal Mail, Evri, or DPD, depending on your location and order size.

Delivery Areas:

We currently deliver across the United Kingdom. For international orders, please contact us before purchasing.

Tracking:

Once dispatched, you’ll receive an email confirmation with your tracking information (where applicable).

Missed Deliveries:

If a delivery attempt is missed, it is the customer’s responsibility to rearrange redelivery or collect from the local depot.

Refund Policy

Due to the nature of our safety products, we operate a strict no refund or return policy, except where the item is faulty or damaged upon arrival.

Please note:

We cannot accept returns for products that have been opened, used, or activated.
If your item arrives damaged or defective, you must contact us within 48 hours of delivery, providing photo or video evidence of the issue.
Once verified, we’ll arrange a replacement or exchange at no extra cost to you.
Refunds are only issued at our discretion in cases where a replacement is not possible.

Incorrect Addresses:

Please double-check your delivery details before completing checkout.

Flawless Safety cannot be held responsible for orders sent to incorrect or incomplete addresses provided by the customer.

For any delivery or product concerns, please contact our team at:

We’re here to help ensure your order reaches you safely and promptly.